Product Detail Features include: Built in Answering machine, Handsfree speakerphone with mute, Automated Attendant system, 2X16 Adjustable backlit Display, 30 minutes of recording time, Last 10 number redial. Visual Ringing/ Extension in use/ Hold indicator, Hearing aid compatible, 5 Programmable memory keys. . The "Nortel Meridian 9516 Business Telephone w/ Automated Attendant Voice Mail Voice Announce Caller ID" is best product for you. We recommended Nortel Meridian 9516 Business Telephone w/ Automated Attendant Voice Mail Voice Announce Caller ID